"We were able to buy the warranty and still stay in our budget, but really the experience was made by Russ. Highly recommend!!!"
-- Andres Pluas

"I’d highly recommend this place to anyone who needs a good quality used appliance!"
-- Cleo Marshall

"Wonderful experience! It was very quick and we found a wonderful matching washer and dryer!"
-- Kyla Reed

"By far the best customer service I’ve ever witnessed- going there felt like I was visiting friends and family!"
-- Nikki Conway

"Used these folks many time for the apartment complex I managed and was very pleased."
-- Justin Davila

"I have bought several appliances from them – including a washer and dryer and refrigerator. All work great."
-- Jacqui Maxfield

FAQs

Do you deliver?

No, we don't deliver appliances, but we work with a third party who does. Please call Walker for prices at 801-471-3313.

When is your store open?

Please view the footer of any webpage. Our hours are listed there.

How can I be sure that what you display on KSL or your website is still in stock?

Please call us at one of our three locations. We'd be happy to check for you.

Do you take used appliances?

Yes, but we do not pick them up. We'd be happy to take it if you drop it off at one of our three locations.

NOTE: You can trade your appliances for an extended warranty on anything you purchase from us!

Can I pay for an appliance and pick it up later on?

Yes, once you buy an appliance, you have 2 weeks to pick it up.

Do you sell replacement parts or fix broken appliances?

We do not carry parts. We only fix broken appliances, per our warranty terms, in our stores.

When can I take advantage of your coupon?

Only when purchasing your appliance.

Do you offer financing?

Bad credit? No credit? Bankruptcy? Click here to finance your purchase over 12 months of convenient payments, with Acima Credit! You get 90 days same as cash, no credit check and no credit bureau reporting.

What isn't covered by your warranty?

  • Any damage by appliance failure, such as food loss, water leaks, torn floors, scratched walls, cabinets and/or floors.
  • Damages to vehicles while loading or unloading.
  • Any work done on appliances by any other person other then an authorized Appliance Exchange technician.
  • Appliances which have been laid down.
  • Appliances plugged into surge protectors.
  • Glass on top of ranges.
  • Ice and water dispensers.

What is your return policy?

Because the warranty is an in-shop warranty, we do not refund. We fix the appliance or replace it if we cannot fix it.
Please refer to your warranty agreement for more information.

SALT LAKE SUPERSTORE
5060 W Amelia Earhart Dr
Salt Lake City, UT 84116
Monday-Friday: 9am – 6pm
Saturday: 9am – 5pm
Sunday: CLOSED
385-205-3000

OREM
1500 W Center Street
Orem, UT 84058
Monday – Friday: 9am – 6pm
Saturday: 9am – 5pm
Sunday: CLOSED
801-623-2152

© 2020 Appliance Exchange of Utah. All Rights Reserved.